If the order or the item(s) that you want to cancel have not been shipped yet, you can call us on 08275915878 Monday to Saturday, 9 AM to 8 PM. 

In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

How will I get refunded for the cancelled orders and how long will this process take?

In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.

In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.

If you are not satisfied and you can return the product at your cost. After receiving and verification of the product, we will process your return. For order to be eligible for the return, you should raise a return request of a product within 07 days of its delivery.  

Which are the items that cannot be returned?

• Product is damaged or seal is broken.
• Returned without original packaging including, price tags, labels, original packing
• Product is used 
• If request is initiated after 7 business days of order delivery